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Customer Support Executive
Hosanna Holidays Private Limited
Coimbatore, Tamil Nadu, India · À temps plein
Soyez le premier à postuler
- Expérience
- N'importe lequel
- Salaire
- INR 13,000 – INR 15,000 / month
- Ouvertures
- 1
- Publié
- il y a 10 heures
- Mode de travail
- Au bureau
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Job Overview
Join Hosanna Holidays Private Limited as a Customer Support Executive in Coimbatore, Tamil Nadu. This role involves managing customer interactions via multiple communication channels, providing detailed travel-related information, assisting with bookings, and ensuring client satisfaction.
Responsibilities
- Respond to customer inquiries using phone, WhatsApp, email, and in-person communications.
- Offer precise details about various tour packages, airline bookings, hotel accommodations, visa processes, and other travel-related services.
- Guide customers through booking procedures and inform them of necessary documentation.
- Address and resolve customer complaints with professionalism and urgency.
- Collaborate with operations and sales departments to guarantee effective service delivery.
Compensation
The position offers a monthly salary range of 13,000 to 15,000 INR.
Additional Information
No explicit details about the number of openings, benefits, or education requirements are stated.
Compétences
Work styles they’re looking for
Collaboration d'équipe
Email Communication
WhatsApp Communication
communication téléphonique
Professionalism