Customer Support Executive

Job Overview

Join Hosanna Holidays Private Limited as a Customer Support Executive in Coimbatore, Tamil Nadu. This role involves managing customer interactions via multiple communication channels, providing detailed travel-related information, assisting with bookings, and ensuring client satisfaction.

Responsibilities

• Respond to customer inquiries using phone, WhatsApp, email, and in-person communications.
• Offer precise details about various tour packages, airline bookings, hotel accommodations, visa processes, and other travel-related services.
• Guide customers through booking procedures and inform them of necessary documentation.
• Address and resolve customer complaints with professionalism and urgency.
• Collaborate with operations and sales departments to guarantee effective service delivery.

Compensation

The position offers a monthly salary range of 13,000 to 15,000 INR.

Additional Information

No explicit details about the number of openings, benefits, or education requirements are stated.