E-Commerce Operations Assistant (Shopify)

Role overview

This position is for someone who enjoys keeping online stores tidy, catching issues early, and ensuring a Shopify storefront runs smoothly. The ideal candidate takes pride in accurate listings, current inventory, and a well-managed customer experience.

Key responsibilities

• Keep Shopify product pages clear, accurate, and optimized to support conversions.
• Review the site on a regular basis to find mistakes, inconsistencies, or stale content.
• Track inventory and help reduce the risk of stock shortages or overselling.
• Reply to customer reviews in a way that supports trust in the brand and encourages engagement.
• Refresh website elements such as banners, landing pages, and product imagery.
• Liaise with vendors regarding stock, purchase orders, and shipment/order status updates.

Candidate profile

• At least 1 year of practical experience in e-commerce or Shopify administration.
• Comfort using Shopify and similar tools without close supervision.
• Strong organizational habits and the ability to manage several tasks accurately.
• Good written communication skills, especially for content visible to customers.
• Self-driven approach and the ability to stay productive in a remote working environment.

Technical expectations

• A dependable internet connection with a minimum upload and download speed of 25 Mbps.
• Your own laptop or PC with an i5 processor or an equivalent specification.

Benefits

• Permanent remote work arrangement.
• Paid time off.
• Health and dental insurance coverage.
• Recognition for strong performance plus opportunities to grow.
• Supportive team environment that values reliability and initiative.

About the opportunity

This role supports the day-to-day success of growing e-commerce brands. It suits someone with prior experience who wants to advance in a position where careful attention to detail has a direct impact.