International Voice Process Executive
Hyderabad, Telangana, India · À temps plein
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- Expérience
- 1–4 yrs
- Salaire
- INR 275,000 – INR 450,000 / year
- Ouvertures
- 1
- Publié
- il y a 1 semaine
- Mode de travail
- Au bureau
- Éducation
- Not Required
- Admissibilité
- No graduation required; open to all eligible candidates.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
About the Company
Tech Mahindra is a global consulting and systems integration firm functioning in over 90 countries, delivering cutting-edge digital solutions combined with strong, industry-tested processes.
Job Responsibility
- Address customer inquiries about products and services promptly and professionally.
- Keep detailed and precise records of all customer interactions through CRM tools.
- Work closely with internal departments to solve challenging issues and enhance operational processes.
- Achieve set goals related to quality, productivity, and sales performance.
Candidate Profile
- Possess 1 to 4 years of experience handling international voice processes (US/UK) or similar BPO roles.
- Demonstrate excellent written and verbal English communication skills.
- Capable of working in rotational shifts including night shifts according to company needs.
- Exhibit sharp problem-solving abilities, keen attention to detail, and strong analytical mindset.
Additional Information
Candidates should ensure their CV is marked with HR VINAY for consideration.
Compétences
Work styles they’re looking for
Pensée analytique
Résolution de problèmes
Compétences en communication
Sales Target Achievement
Flexibilité des horaires
International voice communication