International Voice Process Executive
Hyderabad, Telangana, India · Full Time
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- Experience
- 1–4 yrs
- Salary
- INR 275,000 – INR 450,000 / year
- Openings
- 1
- Posted
- 9 hours ago
- Work mode
- In office
- Education
- Not Required
- Eligibility
- No graduation required; open to all eligible candidates.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
Tech Mahindra is a global consulting and systems integration firm functioning in over 90 countries, delivering cutting-edge digital solutions combined with strong, industry-tested processes.
Job Responsibility
- Address customer inquiries about products and services promptly and professionally.
- Keep detailed and precise records of all customer interactions through CRM tools.
- Work closely with internal departments to solve challenging issues and enhance operational processes.
- Achieve set goals related to quality, productivity, and sales performance.
Candidate Profile
- Possess 1 to 4 years of experience handling international voice processes (US/UK) or similar BPO roles.
- Demonstrate excellent written and verbal English communication skills.
- Capable of working in rotational shifts including night shifts according to company needs.
- Exhibit sharp problem-solving abilities, keen attention to detail, and strong analytical mindset.
Additional Information
Candidates should ensure their CV is marked with HR VINAY for consideration.