Procurement Operations Coordinator

About the Role

The Sage Group's client, a leading AI company, is looking for a highly detail-focused and process-oriented Procurement Operations Coordinator to support the Sales & Marketing procurement functions. This role amplifies the efforts of the Sales & Marketing Procurement Operations Lead by managing vital workflows such as purchase request intake pipelines, Slack inquiries, month-end expense collection, and purchase order reviews. You will collaborate closely with procurement leads, marketing teams, accounts payable, and finance departments.

Key Responsibilities

• Oversee the purchase request intake queue by verifying request completeness, identifying missing information, and maintaining service-level agreements to minimize delays.
• Manage contract workflows, including routing and status tracking.
• Recognize issues requiring escalation, proactively inquire before encountering roadblocks, and highlight new cases to update documentation.
• Detect and resolve stalled purchase requests.
• Maintain proactive communication with requesters on request status and promptly report obstacles.
• Assist business partners by responding to common questions per the documented playbook, facilitate office hours, and escalate unresolved issues to the Procurement Ops Lead.
• Identify recurring queries to suggest documentation or process improvements.
• Support month-end closing by running reports on stale or unbilled purchase orders and coordinating their review for closure or modifications.
• Collect accrual and variance data from spend owners and vendors specifically for Sales & Marketing.
• Prepare initial analyses of variance trends and causes for selected vendors.
• Spot vendor, requester group, or category-related hygiene issues needing attention.
• Assist with maintaining and updating standard operating procedures, decision trees, and guides.
• Identify and suggest efficiency improvements and clearer frameworks within procurement operations.

Qualifications and Experience

• Three to five years of experience in procurement operations, accounts payable, finance, accounting, or a related operational role.
• Proven background in managing procurement intake, workflows, and documentation.
• Solid understanding of financial controls, accounting principles, accrual processes, and budget versus actuals reconciliation.
• Experience supporting Sales & Marketing procurement functions and related contracting or business process expenditures.

Desired Attributes

• Exceptional attention to detail, capable of identifying errors, validating data, and ensuring thorough follow-up.
• Strong problem-solving skills with an ability to resolve issues at their root cause.
• Excellent written communication to respond to multi-part inquiries, clarify processes for non-technical audiences, and document procedures effectively.
• Collaborative team player who asks pertinent questions and knows when to escalate issues appropriately.
• Adaptable and comfortable working in a fast-changing, high-growth environment with shifting priorities and ambiguity.

Preferred Skills and Tools

• Familiarity with Excel or Google Sheets, Zip, Slack, and Ironclad.
• Experience in month-end close processes or vendor reconciliation.
• Capability in documenting complex procedures for audiences without technical backgrounds.

Additional Information

• This is a 12+ month contract position.
• Work location is remote with preference for candidates near San Francisco or Seattle.
• Compensation is $80 per hour on a W2 basis.