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Role Overview

This position is for a polished House Manager to run the daily functioning of an exclusive private home in Dubai, United Arab Emirates. The role reports to the Principal or a representative from the family office. The right candidate will come from a strong luxury hospitality background, ideally shaped by 5-star hotels, upscale resorts, or premium food and beverage operations, and must be committed to delivering exceptional service.

Prior experience supporting private households for ultra-high-net-worth families is a major advantage. The House Manager will ensure the residence operates smoothly, coordinate domestic teams, oversee events, maintain high service standards, and provide a discreet, tailored experience for the family and their guests.

This is a live-in opportunity at the residence, with a 6-day work week. Fluency in both Arabic and English is required.

Household Operations

Supervise the full day-to-day running of the residence so everything functions efficiently.
Set and enforce luxury service standards throughout the home.
Oversee housekeeping, laundry, maintenance, security, chauffeurs, chefs, and other household personnel.
Keep the property maintained to an immaculate standard at all times.

Staff Management

Hire, induct, train, and oversee domestic staff.
Plan rosters, monitor performance, and organise work schedules.
Build a workplace culture centered on professionalism, discretion, and high performance.
Deliver recurring training on hospitality and guest service expectations.

Hospitality and Guest Experience

Provide a refined five-star experience for the family and their guests.
Coordinate VIP visits, family events, private gatherings, and special celebrations.
Handle dining service, table presentation, food styling, and overall guest experience.
Work with chefs and outside vendors to ensure outstanding catering and service delivery.

Vendors and Service Providers

Manage contractors, suppliers, maintenance vendors, and other external service partners.
Negotiate agreements and track the quality of service provided.
Ensure maintenance is completed promptly and household assets receive preventive care.

Budget and Inventory

Track household spending and stay within budget.
Oversee purchasing of household supplies, luxury items, and consumables.
Keep accurate inventory logs and manage stock levels effectively.

Travel and Lifestyle Support

Arrange travel plans, itineraries, and special requests for the family.
Assist with lifestyle management tasks when needed.
Make sure the residences are fully prepared before the family departs and after they return.

Confidentiality and Compliance

Maintain complete discretion and the highest level of confidentiality.
Follow local laws, health and safety rules, and household policies.
Deal with sensitive matters carefully, professionally, and with sound judgment.

Candidate Profile

The ideal applicant will bring 7 to 10 years of experience in luxury hospitality, preferably from 5-star hotels, luxury resorts, or premium food and beverage environments. Backgrounds in House Manager, Residence Manager, F&B Manager, Restaurant Manager, Butler Manager, Guest Relations Manager, or Hotel Operations Manager roles are especially relevant. Strong Arabic and English communication skills are essential, along with a solid understanding of luxury service and VIP guest handling. The role also calls for excellent organisation, people management, professionalism, discretion, and emotional intelligence. A valid UAE driving licence is preferred.

Preferred Background

Experience with an ultra-high-net-worth family, royal household, private office, or family office is preferred.
Formal training in butler service or luxury hospitality from a recognised institute is an advantage.
Prior experience managing large residences and culturally diverse household teams is desirable.
Knowledge of fine dining service, protocol, and etiquette would be beneficial.

Additional Information

This is a live-in position based at the residence in Dubai. The working pattern is six days per week.

House Manager

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