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About Zapp

Zapp, based in Nine Elms, London, is a premium convenience retail platform founded in 2020. Their mission is to revolutionize the multi-trillion dollar convenience retail market through cutting-edge, customer-focused technology and fulfillment solutions. Collaborating with top global brands, Zapp delivers exclusive hand-picked products 24/7 in minutes.

Role Overview

We are seeking a Talent Acquisition Partner to take full responsibility for managing the end-to-end recruitment process. This includes sourcing, screening, coordinating interviews, and facilitating onboarding with the People & Culture team. You will play a key role in attracting exceptional talent in a fast-paced setting, working closely with business leaders to address hiring needs, develop talent strategies, ensure a smooth candidate journey, and uphold recruitment standards.

Key Responsibilities

Manage complete recruitment life cycle across various departments from job briefing to offer acceptance and onboarding handover.
Develop robust candidate pipelines through active sourcing, headhunting, and talent mapping rather than passive inbound methods.
Create and implement structured hiring procedures including interview scorecards, rubrics, and decision frameworks.
Coach hiring managers to improve interview discipline, data-driven evaluations, and inclusive hiring practices.
Write clear, consistent job descriptions and design recruitment campaigns aligned with company branding.
Monitor and analyze recruitment funnel metrics to improve conversion rates and decrease time-to-hire.
Deliver an exceptional candidate experience characterized by responsiveness, transparency, and personal engagement.
Manage applicant tracking systems and recruitment tools to ensure efficient workflows and reliable data.
Advocate for diversity, equity, and inclusion at every hiring stage, from outreach to candidate assessment.
Continuously elevate recruitment quality by challenging biases and complacency.

Candidate Requirements

Minimum five years of in-house recruitment experience, preferably in dynamic, high-growth organizations.
Proven ability to recruit successfully across diverse functions including Strategy, Commercial, Operations, Technology, and People team roles.
Exceptional sourcing skills familiar with Boolean search, open web sourcing, market mapping, and engaging passive candidates.
Experience filling senior-level, niche, and confidential vacancies with innovative and thorough approaches.
Strong commitment to structured hiring, behavioral interviews, and scorecard-based decisions.
Ability to act as a strategic business partner, effectively challenging and guiding hiring choices.
Highly organized with excellent prioritization and meticulous attention to detail.
Effective communicator, credible with executives and trusted by candidates.
Technical proficiency in managing ATS, HRIS, and data analysis tools.
Passionate about enhancing candidate experience, employer brand, and recruitment standards.

Benefits

Competitive remuneration.
25 days annual leave plus all public holidays.
Private health insurance coverage.
Extended sick pay and parental leave benefits.
Cycle to work scheme program.

Talent Acquisition Partner

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