Talent Acquisition Partner

About Zapp

Zapp, based in Nine Elms, London, is a premium convenience retail platform founded in 2020. Their mission is to revolutionize the multi-trillion dollar convenience retail market through cutting-edge, customer-focused technology and fulfillment solutions. Collaborating with top global brands, Zapp delivers exclusive hand-picked products 24/7 in minutes.

Role Overview

We are seeking a Talent Acquisition Partner to take full responsibility for managing the end-to-end recruitment process. This includes sourcing, screening, coordinating interviews, and facilitating onboarding with the People & Culture team. You will play a key role in attracting exceptional talent in a fast-paced setting, working closely with business leaders to address hiring needs, develop talent strategies, ensure a smooth candidate journey, and uphold recruitment standards.

Key Responsibilities

• Manage complete recruitment life cycle across various departments from job briefing to offer acceptance and onboarding handover.
• Develop robust candidate pipelines through active sourcing, headhunting, and talent mapping rather than passive inbound methods.
• Create and implement structured hiring procedures including interview scorecards, rubrics, and decision frameworks.
• Coach hiring managers to improve interview discipline, data-driven evaluations, and inclusive hiring practices.
• Write clear, consistent job descriptions and design recruitment campaigns aligned with company branding.
• Monitor and analyze recruitment funnel metrics to improve conversion rates and decrease time-to-hire.
• Deliver an exceptional candidate experience characterized by responsiveness, transparency, and personal engagement.
• Manage applicant tracking systems and recruitment tools to ensure efficient workflows and reliable data.
• Advocate for diversity, equity, and inclusion at every hiring stage, from outreach to candidate assessment.
• Continuously elevate recruitment quality by challenging biases and complacency.

Candidate Requirements

• Minimum five years of in-house recruitment experience, preferably in dynamic, high-growth organizations.
• Proven ability to recruit successfully across diverse functions including Strategy, Commercial, Operations, Technology, and People team roles.
• Exceptional sourcing skills familiar with Boolean search, open web sourcing, market mapping, and engaging passive candidates.
• Experience filling senior-level, niche, and confidential vacancies with innovative and thorough approaches.
• Strong commitment to structured hiring, behavioral interviews, and scorecard-based decisions.
• Ability to act as a strategic business partner, effectively challenging and guiding hiring choices.
• Highly organized with excellent prioritization and meticulous attention to detail.
• Effective communicator, credible with executives and trusted by candidates.
• Technical proficiency in managing ATS, HRIS, and data analysis tools.
• Passionate about enhancing candidate experience, employer brand, and recruitment standards.

Benefits

• Competitive remuneration.
• 25 days annual leave plus all public holidays.
• Private health insurance coverage.
• Extended sick pay and parental leave benefits.
• Cycle to work scheme program.