Front Desk Agent

About Revo Hospitality Group and Vienna House Easy

The Vienna House Easy by Wyndham Frankfurt Airport, managed by Revo Hospitality Group, is a full-service hotel conveniently connected to the international Frankfurt Airport. After recent renovation, the hotel offers 150 rooms, the Cantinetta Popolare restaurant with seating for 120 guests, a spacious outdoor terrace, and a conference area with seven event rooms covering 410 m² accommodating up to 250 people. Additional amenities include a wellness area and 180 outdoor parking spaces onsite.

As part of the Revo Hospitality Group, this hotel combines the vibrant atmosphere of an international airport with a modern work environment. Employees contribute to creating a workplace where internationality, team spirit, and service excellence are evident every day.

Job Responsibilities

• Welcome and assist guests as the first point of contact at the reception desk.
• Ensure smooth operations from check-in through check-out processes.
• Coordinate and communicate effectively with all hotel departments to deliver optimal guest experiences.
• Manage cash handling procedures and accurately perform front office accounting.
• Address and fulfill individual guest requests with dedication, attentiveness, and a service-oriented approach.

Candidate Profile

• Completed vocational training in hospitality or relevant first experience as a career changer with enthusiasm for guest service.
• Strong service mindset and ability to make guests feel genuinely welcomed.
• Good command of English in speaking and writing for routine communication with international guests.
• Organizational skills and the capability to multitask effectively, even during busy or stressful periods.

Benefits and Work Conditions

• Permanent full-time employment contract providing security and predictability from day one.
• Increasing vacation entitlement based on length of service, rewarding commitment.
• An additional day off in the month of your birthday to celebrate personally.
• Continuous professional and personal development opportunities via the company's internal academy.
• Attractive employee discounts at all group hotels available to your family and friends.
• Exclusive discounts on fashion, technology, and event partners.

Additional Information

Location: Kelsterbach, Hesse, Germany

Start Date: Planned for July 1st, 2026

Employment Type: Full-time, permanent