Customer Support Executive
Chiranjeev Technologies Private Limited
Delhi-NCR, India · Tempo pieno
Sii il primo a candidarti
- Esperienza
- Qualsiasi
- Stipendio
- Da 15.000 a 25.000 INR al mese
- Aperture
- 1
- Pubblicato
- 2 ore fa
- Modalità di lavoro
- In ufficio
- Riprendere
- È necessario candidarsi
Descrizione del lavoro
About the Company
We are a growing direct-to-consumer lifestyle brand specializing in premium tumblers sold online.
Role Overview
We are looking for a friendly and responsive Customer Support Executive to manage customer inquiries across various platforms including email, WhatsApp, and Instagram. The role involves addressing order status, handling returns and replacements, answering product-related questions, and maintaining a polite and helpful communication style. Additionally, basic data entry and follow-up tasks are part of the job.
Key Responsibilities
- Manage and respond to customer queries via email, WhatsApp, and Instagram.
- Provide information regarding order tracking, product returns, and replacements.
- Engage with customers courteously and supportively.
- Perform basic data entry and conduct follow-ups as needed.
Candidate Requirements
- Proficient written communication skills in both Hindi and English.
- Comfortable using smartphones and laptops.
- Previous experience in customer support or back office roles preferred.
- Exhibit a friendly and patient demeanor.
Additional Information
Joining is immediate.