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Customer Care Executive
Diginnovx Solutions Private Limited
Bengaluru, Karnataka, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 25,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 1週間前
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Summary
Diginnovx Solutions Pvt Ltd is seeking a Customer Care Executive to join our team in Bengaluru. This role involves providing exceptional customer service with a focus on online reputation management (ORM) and handling escalations on social media platforms.
Key Responsibilities
- Manage and respond to customer inquiries and complaints via social media channels.
- Handle escalation cases effectively to maintain the company’s positive reputation.
Required Skills and Qualifications
- Proven experience in managing social media escalations and customer service functions.
- Strong verbal and written communication skills in both Hindi and English.
Compensation
The remuneration package ranges from INR 25,000 to INR 30,000 per month.
Skills
Work styles they’re looking for
Communication