Relationship Manager

About ANZ

At ANZ, we are committed to shaping a future where people and communities flourish. Our shared mission is to enhance the financial wellbeing and sustainability of millions of customers.

Role Summary

As a Relationship Manager based in Christchurch, you will manage, grow, and sustain a customer portfolio by fostering long-term client relationships. Your responsibilities will include crafting customer-centric solutions and offering proactive insights tailored to their business needs. You will work within a designated area to simplify banking experiences by deeply understanding clients and delivering relevant financial solutions.

Key Responsibilities

• Cultivate and grow enduring client relationships and critical customer portfolios.
• Deliver impactful customer solutions while managing risks and performing financial analysis to uncover key insights.
• Maintain expert knowledge of core products and services, and involve specialists when required.
• Ensure all lending reports and recommendations meet credit standards and mandates.
• Collaborate with internal teams across the business to support sustained customer growth and success.
• Lead and support Relationship Associates and other team members as appropriate.
• Develop a robust network of contacts to assist in sourcing new business and maximizing existing portfolios.
• Perform comprehensive analysis of customer information before submitting deals to ensure accurate credit decisions.
• Maintain compliance and uphold operational excellence throughout all activities.

Qualifications and Skills

• Experience in relationship management, business development, portfolio or account management.
• Background in analyzing financial accounts, budgets, and cash flow to devise effective client solutions is highly desirable.
• Ability to work autonomously and collaboratively, demonstrating strong analytical, negotiation, and problem-solving skills.
• Proven networking skills to build and deepen customer relationships and expand portfolios.
• Excellent communication and interpersonal skills to establish trust and effectively influence stakeholders.

While not all skills are mandatory, having most of the above will position you well. ANZ values a growth mindset and encourages applicants with varying experience to apply.

Why Join ANZ?

Joining ANZ means becoming part of a supportive work family dedicated to a shared purpose of fostering thriving communities. Employees enjoy a wealth of resources, professional development opportunities, and a collaborative environment conducive to career advancement.

ANZ champions diversity and inclusion through initiatives like the Te Ao Māori Strategy (Tākiri-Ā-Rangi) to enhance representation of Māori and Pasifika people. Flexible work arrangements and benefits including wellbeing services and product discounts contribute to a balanced and rewarding workplace.

ANZ welcomes applicants from all backgrounds and is committed to supporting candidates with disabilities or special requirements throughout the recruitment process.

Additional Information

Role Type: Permanent

Location: Christchurch, Canterbury, New Zealand

Working Hours: Full-time, onsite

Application Deadline: 27 July 2026, 11:59 PM (NZ Time)