Analyst - Sales Support Operations
Mumbai, Maharashtra, India · Full Time
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- Experience
- Up to 4 yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Graduate in Management or Engineering
- Resume
- Required to apply
Where you'll work
Job description
About Tata Communications
Tata Communications is pioneering connectivity innovation through cloud, mobility, IoT, collaboration, security, media, and network services, shaping a new era in communications.
Role Overview
This position involves managing daily sales support operations to ensure quality outcomes with guidance as needed.
Minimum Qualifications & Experience
- Graduate degree in Management or Engineering
- 0 to 4 years of professional experience
Key Responsibilities
- Provide operational support for order booking processes.
- Monitor and track Contract Notification Tab activities.
- Reserve orders for designated Account Managers.
- Ensure all orders are approved within 48 hours after package validation.
- Enter all Name Change requests into Tiger and Salesforce platforms.
- Create disconnection orders within 24 hours of requests from Collections or Credit teams and ensure prompt processing.