Assistant/Deputy Manager (SMS Policy, Promotion & Regulatory Audit)

Role overview

This position is a one-year contract assignment with the Safety Management System team. The selected person will help build, maintain and improve safety documentation processes so that policies, procedures and records stay accurate, current and aligned with regulatory expectations.

Documentation management

• Draft, refresh and uphold the SMS manual together with related supporting records.
• Set up and maintain organised filing structures.
• Make sure documents follow internal standards and formatting requirements.
• Put in place version control and document-tracking methods.

Quality control

• Carry out routine reviews to confirm documents are complete and correct.
• Spot and fix missing information, inconsistencies or gaps in existing records.
• Keep documentation logs up to date.

Administrative support

• Support colleagues with document search, retrieval and filing.
• Help run training and awareness sessions on SMS documentation practices and usage.
• Assist in creating templates and standardised document formats.
• Prepare periodic status and progress reports.

Requirements

The role calls for someone trained in Aviation Management, Business Administration, Information Management, or a closely related discipline, with at least 2 years of relevant experience in documentation handling, compliance, or quality systems. Strong command of Microsoft Office, especially Word and Excel, is required. Experience using document management systems will be an added advantage.

Additional information

This appointment is initially for 1 year. The designation offered will depend on the candidate’s relevant work experience. Depending on business needs and performance, the role may later be extended through contract renewal or converted to a permanent tenure.

Key competencies

• Sharp attention to detail and strong organisational discipline.
• Clear written and spoken communication.
• Ability to work on own initiative and meet deadlines.
• Analytical thinking and practical problem-solving.
• Comfort with data entry and file administration.
• Good time management and ability to juggle multiple tasks.
• Strong interpersonal skills.
• Willingness to recommend and support process improvements.