E
- Experience
- Any
- Salary
- INR 18,500 – INR 25,000 / month
- Openings
- 50
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- 12th pass or Any graduate
- Eligibility
- Candidates who have passed 12th standard or hold a graduate degree are eligible to apply. Freshers are encouraged to apply. Proficiency in English and one additional Indian language (Hindi, Kannada, Tamil, or Malayalam) is required. Immediate joiners preferred.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
We are seeking diligent Customer Support Executives to join our team at our Bengaluru office. The role requires direct communication with customers to resolve their queries and ensure a positive support experience.
Key Responsibilities
- Communicate effectively and patiently with customers through phone, email, and chat channels, handling both inbound and outbound interactions.
- Quickly identify and troubleshoot customer issues, providing appropriate solutions to maintain high customer satisfaction.
- Demonstrate empathy and patience when addressing customer concerns, especially with frustrated or confused clients, to foster a supportive atmosphere.
- Develop and maintain comprehensive knowledge of the company's products and services to deliver accurate and helpful assistance.
- Collaborate efficiently with team members and adapt swiftly to evolving tools, procedures, and customer requirements in a dynamic workplace.
Additional Information
- Work Type: Onsite at Bengaluru office
- Languages Required: Fluent English plus proficiency in one of Hindi, Kannada, Tamil, or Malayalam
- Number of Openings: Over 50 positions available
- Immediate joining expected
Eligibility Criteria
- Minimum educational qualification: 12th pass or any graduate
- Open to freshers