- 경험
- 어느
- 샐러리
- INR 18,500 – INR 25,000 / month
- 채용 공고
- 50
- 게시됨
- 6시간 전
- 작업 모드
- 사무실에서
- 교육
- 12th pass or Any graduate
- 적임
- Candidates who have passed 12th standard or hold a graduate degree are eligible to apply. Freshers are encouraged to apply. Proficiency in English and one additional Indian language (Hindi, Kannada, Tamil, or Malayalam) is required. Immediate joiners preferred.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Job Overview
We are seeking diligent Customer Support Executives to join our team at our Bengaluru office. The role requires direct communication with customers to resolve their queries and ensure a positive support experience.
Key Responsibilities
- Communicate effectively and patiently with customers through phone, email, and chat channels, handling both inbound and outbound interactions.
- Quickly identify and troubleshoot customer issues, providing appropriate solutions to maintain high customer satisfaction.
- Demonstrate empathy and patience when addressing customer concerns, especially with frustrated or confused clients, to foster a supportive atmosphere.
- Develop and maintain comprehensive knowledge of the company's products and services to deliver accurate and helpful assistance.
- Collaborate efficiently with team members and adapt swiftly to evolving tools, procedures, and customer requirements in a dynamic workplace.
Additional Information
- Work Type: Onsite at Bengaluru office
- Languages Required: Fluent English plus proficiency in one of Hindi, Kannada, Tamil, or Malayalam
- Number of Openings: Over 50 positions available
- Immediate joining expected
Eligibility Criteria
- Minimum educational qualification: 12th pass or any graduate
- Open to freshers