OnlineJobs.PH

E-Commerce Customer Service Representative

OnlineJobs.PH

Remote · Full Time

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Experience
1+ yrs
Salary
PHP 18,000 – PHP 25,000 / month
Openings
1
Posted
6 hours ago
Work mode
Work from home
Resume
Required to apply

Job description

Job Overview

This remote Customer Service Representative role is ideal if you enjoy helping people and want a stable income with growth prospects. The position involves supporting customers primarily for ecommerce products like Muslim modest fashion and upholstered furniture.

Key Duties

  • Deliver customer assistance via phone, chat, and email channels
  • Help customers with order inquiries, product questions, and resolving issues
  • Transform problems into positive interactions enhancing customer satisfaction
  • Keep updated on product details, company resources, and team policies

Candidate Profile

  • Minimum of one year’s experience in customer service roles
  • Proficient English communication skills; neutral or US accent preferred
  • Familiarity with Amazon, Shopify, or similar ecommerce platforms
  • Experience using Zendesk, Zoho, RingCentral, or comparable customer support software
  • Dependable internet access, a quiet work environment, and backup technical equipment

Compensation & Benefits

  • Monthly salary ranging between 18000 and 25000 Philippine Pesos
  • Completely remote work arrangement with no office commute
  • Opportunity to support reputable international brands such as Amazon and Walmart
  • Collaborative team culture focused on employee success
  • Paid training programs, ongoing mentorship, and career advancement opportunities

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