E-Commerce Customer Service Representative
Remote · పూర్తి సమయం
దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి
- అనుభవం
- 1+ సంవత్సరాలు
- జీతం
- PHP 18,000 – PHP 25,000 / month
- ఖాళీలు
- 1
- పోస్ట్ చేయబడింది
- 7 గంటల క్రితం
- పని విధానం
- ఇంటి నుండి పని
- పునఃప్రారంభం
- దరఖాస్తు చేసుకోవాలి
ఉద్యోగ వివరణ
Job Overview
This remote Customer Service Representative role is ideal if you enjoy helping people and want a stable income with growth prospects. The position involves supporting customers primarily for ecommerce products like Muslim modest fashion and upholstered furniture.
Key Duties
- Deliver customer assistance via phone, chat, and email channels
- Help customers with order inquiries, product questions, and resolving issues
- Transform problems into positive interactions enhancing customer satisfaction
- Keep updated on product details, company resources, and team policies
Candidate Profile
- Minimum of one year’s experience in customer service roles
- Proficient English communication skills; neutral or US accent preferred
- Familiarity with Amazon, Shopify, or similar ecommerce platforms
- Experience using Zendesk, Zoho, RingCentral, or comparable customer support software
- Dependable internet access, a quiet work environment, and backup technical equipment
Compensation & Benefits
- Monthly salary ranging between 18000 and 25000 Philippine Pesos
- Completely remote work arrangement with no office commute
- Opportunity to support reputable international brands such as Amazon and Walmart
- Collaborative team culture focused on employee success
- Paid training programs, ongoing mentorship, and career advancement opportunities