Entry-Level Business Development Executive

About the company

Fresha operates an AI-driven platform built for the beauty, wellness, and self-care sector. It supports businesses ranging from salons and barbers to spas, medspas, fitness studios, and healthcare-focused practices.

The platform is relied on by millions of customers and businesses around the world. To date, it has supported more than 140,000 businesses and 450,000 stylists and professionals, with over 1 billion appointments processed.

Headquartered in London, United Kingdom, Fresha also runs 15 offices across North America, EMEA, and APAC. Its marketplace helps consumers discover, book, and pay for appointments, while businesses use the all-in-one software and financial tools to manage operations.

The ecosystem includes appointment scheduling, point-of-sale, client records, marketing automation, loyalty tools, inventory management for beauty products, and team management. The consumer marketplace also helps partner businesses grow through online bookings and automated marketing, supported by mobile apps and integrations with major platforms such as Instagram, Facebook, and Google.

Role summary

Fresha is hiring an Entry-Level Business Development Executive to support its growth plans and help win new business. You will report to the Team Lead and work closely with the Commercial team and prospective partners, with your main focus being new business development.

This opportunity suits someone who enjoys working independently, thrives in a fast-moving environment, welcomes challenge, and wants to make a real contribution. The role is office-based in London and requires attendance five days a week in a dog-friendly workspace.

Office address: The Bower, The Tower, 207 Old St, London, EC1V 9NR.

Key responsibilities

• Consistently meet assigned sales and performance goals.
• Reach out to key decision-makers through phone calls, email, and social channels to generate new business, with occasional in-person meetings where appropriate.
• Present, demonstrate, and sell Fresha’s products and services to prospective and existing partners.
• Manage the full sales journey from prospecting through to closing deals.
• Carry out cost-benefit and needs analysis to align solutions with partner goals and business priorities.
• Work with internal teams to deliver a smooth and coordinated partner experience.
• Share observations on market activity and industry trends.
• Act as the main contact for partners on commercial matters.
• Be prepared to handle additional tasks as needed, as the responsibilities are not limited to the list above.

Requirements

• At least 1 year of strong B2B sales experience with a proven record of results.
• Prior exposure to SaaS, online marketplaces, or payment platforms is strongly preferred.
• Strong ability to prospect, build relationships, and drive new opportunities.
• Excellent organisation, time management, and multitasking skills.
• A naturally curious mindset with a willingness to keep learning and developing.
• Bonus: fluency in English plus another language.
• Bonus: experience working in the beauty and wellness industry.
• Applicants who are enthusiastic and eager to learn are encouraged to apply even if they do not meet every listed criterion.

Interview process

The selection process includes a 30-minute video screening with the Talent Team, followed by a 30-minute skills and experience interview with Team Leads, and then a 60-minute in-person presentation with Team Leads and the General Manager for the UK & Ireland.

The company aims to complete interviews and share feedback within 2 weeks. Applications are reviewed manually, and the usual review window is within 7 days, although this may take longer when application volumes are high.

Inclusion and accessibility

Fresha says it is committed to building an inclusive environment where people from all backgrounds feel welcome, supported, and empowered to contribute. Candidates are considered fairly regardless of race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or other legally protected characteristics relevant to the hiring location.

Applicants who need accessibility support for the interview process or after joining are encouraged to share their requirements so appropriate arrangements can be made.

Recruitment technology notice

The hiring process may use artificial intelligence tools to help with parts of recruitment such as application review, resume analysis, or response assessment. These tools support the recruitment team but do not replace human judgment, and final hiring decisions are made by people. Candidates seeking more information about data processing can contact the company directly.