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Back Office Operations Executive

Supertech Systems & Services

Delhi-NCR, India · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: INR 15,000 – INR 19,000 / month
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 20 ಗಂಟೆಗಳು ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ಕೆಲಸದ ವಿವರ

Role Overview

This role involves managing various back office functions within the service centre of a home appliance company. Key duties include handling customers, allocating and resolving complaints, preparing reports, and coordinating with field technicians to ensure effective service delivery.

Key Responsibilities

Address customer queries and manage their concerns effectively.
Assign and track complaint resolution progress until completion.
Generate and submit reports related to service operations.
Collaborate closely with field technicians for timely service execution.

Candidate Requirements

Proficiency in computer operations with comprehensive computing knowledge.
Typing speed of at least 30 words per minute.
Good command of Microsoft Excel for data handling and reporting.
Strong customer service skills for efficient client interaction.
Ability to draft professional emails for formal communication.

Additional Details

Work Timings: 9 AM to 7 PM.
Work Days: Six days per week.
Location: Delhi-NCR region.
Monthly Salary Range: INR 15,000 to 19,000.

ಕೌಶಲ್ಯಗಳು

ವರದಿ ಮಾಡಲಾಗುತ್ತಿದೆ ಮೈಕ್ರೋಸಾಫ್ಟ್ ಎಕ್ಸೆಲ್ ಗ್ರಾಹಕ ಸೇವೆ Email Communication Typing Speed Coordination Skills Computer Proficiency Complaint management