Saviynt IGA Level 3 Support Engineer

Job Overview

We are seeking an experienced Saviynt IGA professional with over 9 years in the field to support and implement Identity Governance and Administration solutions for medium to large-scale clients across diverse industries.

Key Responsibilities and Skills

• Implement and provide ongoing support for Saviynt IGA platforms, ensuring effective identity and access management.
• Apply strong knowledge of IAM concepts such as Joiner Mover Leaver (JML) processes, Role-Based Access Control (RBAC), and provisioning workflows.
• Utilize advanced expertise in Java, JavaScript, scripting languages, and XML to develop and debug components.
• Handle complex troubleshooting and resolve critical incidents efficiently under pressure.
• Develop, customize, and support workflows, forms, and other Saviynt components to meet client requirements.
• Work with application and web servers including Tomcat, WebLogic, and WebSphere in development or support capacities.
• Engage with customers directly, demonstrating excellent communication skills to coordinate with global teams and clients.
• Leverage deep understanding of LDAP concepts with hands-on experience on multiple LDAP implementations.
• Manage access reviews and certification processes within Saviynt effectively.

Experience and Qualifications

• At least 9 years of total experience in Saviynt IGA implementation and support.
• A minimum of 8 years in development or implementation specifically on Saviynt IGA.
• At least 2 years of Level 3 support experience for Saviynt IGA tool.
• Strong capability in Java/J2EE, JavaScript, other scripting languages, and XML.
• Extensive experience developing and supporting Saviynt workflows and components.
• Experience with application/web servers such as Tomcat, WebLogic, and WebSphere.
• Proven ability to work effectively in customer-facing roles with global counterparts.