Manufacturing Coordination Manager

About Jouffre Inc.

Jouffre Inc. is a French heritage company located in Long Island City, New York, specializing in premium upholstery and window treatments. Originating from Lyon, France in 1987, a city renowned for its textile excellence, Jouffre maintains workshops and teams across New York, Lyon, and Rabat. Serving elite interior designers globally, their work encompasses private residences, luxury hotels, and administrative projects.

Employees at Jouffre are dedicated to preserving traditional craftsmanship while innovating bold designs alongside international creatives. The company fosters personal growth and values traits such as initiative, responsibility, independence, and dedication.

Role Overview

As Manufacturing Coordination Manager, you will partner closely with Project Managers, Design, Workshop, Procurement, Logistics teams, and suppliers to oversee the complete lifecycle of custom luxury upholstery, furniture, window treatments, and millwork projects. You will lead the Coordination team to ensure smooth collaboration across departments, manage daily production processes, support project delivery on schedule, budget, and quality standards, and continuously optimize workflows in both matrix and project-driven environments.

Primary Responsibilities

• Lead and cultivate a team of 3 to 6 Coordinators, providing coaching, support, and performance evaluation aligned with company standards.
• Encourage collaborative, cross-functional communications among Design, Procurement, Production, Logistics, Installation, and Project teams.
• Manage workload, capacity, priorities, and resources to ensure efficient operations.
• Track and report operational KPIs, project progression, and team performance, supplying risk assessments to senior leadership.
• Identify operational challenges and drive initiatives for continuous process improvements related to coordination, scheduling, communication, and vendor collaboration.
• Ensure compliance with company quality standards and customer specifications.
• Oversee end-to-end production coordination from project initiation to manufacturing, installation, and closure.
• Prepare production readiness and short-term planning ensuring smooth transitions from project approval to manufacturing.
• Organize project teams, assign responsibilities, and establish clear execution strategies.
• Maintain and monitor project timelines, ensuring alignment across multiple departments.
• Proactively manage risks involving technical issues, schedules, budgets, or materials and implement timely solutions.
• Coordinate engineering changes, customer revisions, and production documents to maintain manufacturing precision and quality.
• Ensure comprehensive preparation and execution of installation plans.
• Manage supplier and subcontractor activities including purchase order processing, vendor communication, and order tracking.
• Monitor material availability to prevent production disruptions.
• Lead project cost consolidation from all internal stakeholders.
• Collaborate with Finance to track production expenses, purchase orders, invoices, and budgets ensuring financial adherence.
• Support inventory management and purchasing to enhance efficiency.
• Manage project data within the ERP system (Odoo), maintaining accurate and thorough records.
• Coordinate all project documentation including specifications, approvals, production packages, administrative paperwork, and manufacturing records.
• Use ERP tools and Microsoft Excel to handle production planning, reporting, analytics, inventory tracking, and project monitoring.
• Ensure smooth communication and information flow across Design, Procurement, Production, Logistics, and Installation teams via regular reports and meetings.

Required Skills & Competencies

• Demonstrated leadership and team management expertise.
• Strong project management abilities.
• Experience designing and maintaining dashboards and key performance indicators.
• Proficiency in ERP systems, CRM platforms, and Google Workspace.
• Negotiation skills and conflict resolution capabilities.
• Experience managing cross-functional and hierarchical teams.
• Strategic thinking with a focus on people management.
• Deep understanding of production workflows and process optimization.
• Passion for artisanal crafts, decorative arts, and luxury products.
• Excellent communication skills: clarity, responsiveness, and the ability to anticipate needs.
• Dynamic, proactive, optimistic mindset.
• Capability to unite and motivate teams.
• Strong commitment, analytical mindset, and sound judgment.
• Talent for inspiring initiative and motivation.
• High standards balanced with empathy and rigor.
• Open to self-reflection and maintaining perspective.
• Encourages calculated risks and proactive behaviors.
• Inclusive, empathetic, open-minded approach.
• Organized, detail-focused, and curious nature.
• Resilience under pressure and crisis management skills.
• Ability to foster trust, honesty, and transparency in communications.
• Confidence in public speaking and engaging diverse stakeholders.