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Operations Manager

Berwick Care

Telford, England, United Kingdom · 정규직

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경험
2년 이상
샐러리
GBP 50,000 – GBP 65,000 / year
채용 공고
1
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1시간 전
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About the Role

Berwick Care is seeking an Operations Manager to lead and enhance the daily operational processes of its supply services, ensuring timely, cost-effective, and high-quality product deliveries to care homes. This role is crucial in supporting clients through dependable supply chains that facilitate safe and compliant care practices.

Key Responsibilities

  • Supervise all daily operational activities, ensuring orders are processed correctly and dispatched as scheduled.
  • Maintain efficient workflows and quickly resolve operational disruptions.
  • Manage end-to-end procurement, negotiate supplier contracts, and monitor supplier performance against KPIs.
  • Oversee accurate inventory management to avoid stockouts and excess, using trend analysis to optimize ordering.
  • Supervise warehousing and logistics functions to maintain reliable and cost-effective distribution.
  • Ensure compliance with health, safety, and quality standards specific to the care sector.
  • Develop and maintain strong client relationships by addressing their needs and feedback promptly.
  • Control budgets, identify opportunities to reduce costs without sacrificing quality, and report financial metrics to leadership.
  • Lead and develop the operations team through goal setting, coaching, and fostering a culture of accountability and collaboration.
  • Track performance metrics, promote continuous process improvements, and support strategies for business growth.

Qualifications and Experience

  • Minimum of two years in leadership or management roles with proven team management skills.
  • At least two years of hands-on procurement and inventory control experience.
  • Familiarity with financial principles and proficiency in IT tools, including Microsoft Office and inventory/order management software.
  • Supplier negotiation experience and commitment to excellent customer service standards.
  • Eligibility to work in the United Kingdom.
  • Preferred qualifications include experience in logistics, regulated care or healthcare sectors, compliance standards, ERP systems, contract management, and formal management certifications.
  • Additional benefits come from knowledge of health and safety in warehouse settings and holding a full UK driving licence.

Benefits

  • Annual salary range of £50,000 to £65,000.
  • Access to a free on-site gym and complimentary lunches plus unlimited snacks.
  • Convenient on-site parking and a friendly, inclusive workplace environment.

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