Quality Improvement Coordinator

About the Role

This opportunity is offered on behalf of a partner organization seeking a Quality Improvement Coordinator based in the United States. The position is fully remote, catering to professionals dedicated to enhancing healthcare operations and improving outcomes. The coordinator will play an integral role by developing quality improvement programs, analyzing performance data, and supporting teams in achieving operational excellence.

This multifaceted role involves collaboration with internal stakeholders to foster learning, refine processes, and ensure contract compliance. It combines project management, quality assurance, and data analytics duties within a health-focused environment driven by impactful results. Ideal candidates are collaborative, skilled communicators and organizers passionate about driving positive change through insights and teamwork.

Primary Responsibilities

• Maintain comprehensive understanding of contracts, operational processes, and deliverables to ensure compliance and success.
• Work closely with supervisors and operational teams to create and sustain performance measurement frameworks and quality metrics.
• Assist in designing evaluation tools that provide both quantitative and qualitative performance insights.
• Analyze reports and operational data to spot opportunities for service, process, and workflow enhancements.
• Support quality improvement studies including Inter-Rater Reliability (IRR) reviews and other designated assessments.
• Help develop and implement quality improvement strategies, policies, procedures, and guidelines.
• Prepare summaries, performance reports, and data analytics presentations for leadership review.
• Establish documented performance standards and identify areas requiring corrective actions or enhancements.
• Facilitate learning and professional development initiatives promoting a culture of continuous improvement.
• Assist with recruitment of peer reviewers and support credentialing and invoice inquiries.
• Adhere to organizational policies, particularly those concerning healthcare privacy and security standards.

Candidate Profile and Requirements

• Bachelor’s degree preferred in healthcare administration, health services management, public health, or related disciplines.
• Minimum two years of experience supporting software, reporting tools, data management, or system support roles.
• At least two years of project coordination, deliverable tracking, and operational support experience.
• Working knowledge of process improvement methods with practical application capabilities.
• Strong verbal and written communication skills enabling effective interaction with diverse groups including healthcare and administrative staff.
• Excellent organization, prioritization, and workload management skills.
• Ability to analyze significant data volumes to identify trends, risks, and potential improvements.
• Robust critical thinking and problem-solving skills.
• Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, Outlook, SharePoint, and Microsoft Power Platform.
• Capacity to build and maintain effective working relationships with internal teams, clients, vendors, and stakeholders.
• Familiarity with healthcare operations, audits, compliance, or quality improvement techniques is advantageous.
• Equivalent professional experience may replace formal education qualifications where applicable.

Benefits and Compensation

• Remote work available throughout eligible locations in the U.S.
• Competitive annual salary range approximately from $47,760 to $59,700 based on experience and qualifications.
• Comprehensive healthcare benefits including various medical coverage options.
• Paid time off supporting work-life balance.
• Retirement savings plans.
• Corporate wellness and employee assistance programs.
• Opportunities for professional development and educational assistance.
• Additional employee benefits and corporate discounts.
• Chance to contribute to valuable healthcare improvement initiatives impacting communities nationally.

Additional Information

The hiring process incorporates AI-enabled candidate matching to assess applications swiftly and fairly against core job requirements. Final interview and selection decisions are conducted by the hiring organization’s internal team. Data privacy compliance including GDPR is maintained throughout. Applicants may inquire about data processing or exercise data rights as applicable.