Contract Specialist

About the Role

KPMG in Canada invites candidates to join as a Contract Specialist in the Contingent Labour Office (CLO), supporting processes for engaging external resources across all Canadian locations. The CLO team facilitates streamlined, customer-focused management of contingent workforce resources, balancing business requirements with risk reduction.

Key Responsibilities

• Advise and guide Hiring Managers in procuring external resources using specialized knowledge and expertise.
• Manage case processes from initial setup, ongoing contract administration, renewals, and contract terminations for over 1000 external resources annually.
• Enhance internal workflows, update documentation, and leverage technologies to improve team operations and client satisfaction.
• Conduct due diligence activities including history checks, background screening, and compliance verifications for contractors.
• Provide training and support for vendor management system utilization to Hiring Managers.
• Maintain communication with stakeholders regarding case status and updates.
• Address and resolve inquiries related to contingent workforce matters.
• Lead or assist process improvement initiatives including SOP maintenance, documentation updates, and stakeholder training.

Qualifications and Experience

• Between 3 to 5 years of case management or related experience.
• Experience working with staffing agencies, contract labour, or contingent workforce arrangements is advantageous.
• Excellent verbal and written communication skills in English; bilingualism (English/French) is preferred.
• Ability to collaborate with multiple stakeholders including senior firm leaders, contractors, and cross-functional teams.
• Strong attention to detail, organizational and multitasking abilities in a high-pressure environment.
• Proactive in continuous improvement, capable of executing change initiatives effectively.
• Proficiency in multiple software platforms including vendor management systems (such as Flextrack or Beeline), MS Office suite with advanced Excel skills, and familiarity with ServiceNow.
• College or university degree in a relevant discipline.

Additional Information

The position offers a virtual work option anywhere in Canada, with occasional in-office meetings (1-2 days per month). Expected base salary ranges between $55,000 to $82,000 annually, with eligibility for bonuses and comprehensive benefits depending on individual qualifications and location.

KPMG embraces diversity, inclusion, and accommodations for candidates throughout the recruitment process. Candidates will receive support tailored to their needs including accessibility adjustments. KPMG applies AI technology to enhance recruitment efficiency while ensuring final hiring decisions rest with responsible human judgment consistent with firm policies.