Scheduler

About the Company

West Coast Seniors Housing Management treats its communities as extended family, fostering a respectful and supportive workplace for both residents and staff. The organization is committed to nurturing team development and creating meaningful experiences for seniors in its care.

Role Overview

The Scheduler, reporting directly to the General Manager or their designate, oversees scheduling activities to ensure consistent staffing coverage throughout the community, serving all residents effectively.

Key Responsibilities

• Collaborate actively as part of the team to maintain professional relationships that enhance organizational culture and goals.
• Implement collective agreement scheduling procedures, arranging shift replacements for both short notice and planned absences.
• Manage and update seniority lists in accordance with collective agreements.
• Enter and update data in scheduling and payroll systems.
• Coordinate with department managers to assess scheduling requirements and adjust staff rotations accordingly.
• Maintain accurate timekeeping records for payroll processing along with staff contact details and availability.
• Provide reception coverage when necessary, greeting and communicating courteously with residents, visitors, staff, and volunteers.
• Handle telephone inquiries professionally, directing calls and taking messages as needed.
• Adhere to community policies and procedures consistently.
• Support administrative tasks across departments as opportunities arise.
• Monitor and report on unfilled shifts, casual staff call-ins, and availability issues.
• Assist and cross-train in clerical functions related to resident billing, comfort funds, invoicing, payroll, employee files, and onboarding paperwork alongside Administrative Coordinators.
• Organize meetings and reserve rooms for various departments.
• Participate in community and educational events actively.
• Contribute to maintaining a safe environment by engaging in accident prevention, understanding emergency procedures, ensuring proper equipment use, reporting maintenance needs, and following infection control practices.
• Perform additional duties as assigned.

Qualifications and Skills

• Completion of Grade 12 or equivalent education coupled with a minimum of two years of relevant experience, or a matching combination of education, training, and experience.
• Experience scheduling within a unionized workplace is advantageous.
• Familiarity with interpreting and applying collective agreement terms preferred.
• Basic accounting and payroll processing experience is a plus.
• Capability in preparing medium to large payrolls is beneficial.
• Proficient planning, organizational, and multitasking skills to manage critical deadlines effectively.
• Ability to work both independently and collaboratively.
• Computer proficiency, especially in Microsoft Excel and Word at intermediate to advanced levels.
• Strong command of English including reading, writing, speaking, and comprehension of verbal and written instructions.
• Successful candidates must clear a vulnerable sector Criminal Record Check as per provincial regulations.
• Good physical health required to perform tasks involving prolonged sitting and computer use.

Additional Information

This role follows the HEABC wage leveling system; wages are subject to government adjustments and top-ups, reflecting current initiatives. West Coast Seniors Housing Management is committed to equal opportunity employment.