Care Coordinator

Position Overview

Westcare Homecare Ltd is seeking a dedicated Care Coordinator to join their office in Cavan, County Cavan, Ireland, reporting directly to the Care Manager.

Key Responsibilities

• Implement carer navigation effectively through the CRM System.
• Manage holiday and sick leave requests to maintain sufficient staffing coverage.
• Provide assistance and support to the Care Manager in daily operations.
• Serve as a friendly and approachable point of contact via phone for carers, clients, and their families.
• Participate in weekly team meetings to coordinate and discuss ongoing activities.
• Prioritize ongoing improvements in scheduling processes to enhance efficiency.
• Fulfill on-call duties following a designated rota schedule.
• Perform additional tasks as required by the company.

Experience and Qualifications

• Outstanding communication abilities.
• Ability to collaborate within a team and work independently using own initiative.
• Possession of a full valid driver's license and reliable transportation.
• Highly organized with creative problem-solving skills.
• Strong report writing capabilities.
• Meticulous attention to detail.
• Maintains confidentiality and discretion at all times.

Benefits

• Access to Employee Assistance Programme.
• Work in a supportive and friendly environment.
• Opportunity to be part of an expanding team.
• Competitive salary package offered.