Telecalling Executive

About the Role

Brindavan Udyog India is seeking a Telecalling Executive to join their team, focusing on managing vital data workflows accurately and delivering administrative assistance. This position offers a salary ranging from ₹30,000 to ₹40,000 per month together with opportunities for professional growth within a supportive and collaborative workplace.

Key Responsibilities

• Engage with inbound and outbound leads using phone, email, WhatsApp, or CRM platforms.
• Comprehend customer needs and effectively articulate the products or services offered.
• Assess leads to identify qualified prospects.
• Conduct consistent follow-ups to advance leads through the sales pipeline.
• Work closely with the sales team to arrange meetings, product demonstrations, or site visits.
• Manage customer objections professionally, providing factual information.
• Keep detailed records of leads, follow-up activities, and conversion metrics.
• Ensure prompt closure of leads and appropriate handover to sales or accounting units.
• Meet conversion targets set on daily, weekly, and monthly bases.
• Maintain a high standard of professional communication and customer service experience.

Candidate Profile

• Minimum educational qualification: Graduate.
• Experience: 2 to 5 years in a related role.
• Strong organizational aptitude and meticulous attention to detail.
• Ability to multitask efficiently.