Clinical Data Coordinator I

Job Overview

In the role of Clinical Data Coordinator I, you will be responsible for ensuring the accuracy and validity of patient data for Health Outcomes Centers (HOC). You will collect data promptly and precisely, working under the supervision of the Department Director.

Key Responsibilities

• Collaborate with healthcare providers and pharmacy teams to secure prior authorization approvals for specialty medications.
• Oversee the capture and monitoring of clinical data from various sources.
• Keep patient status updated using HIPAA-compliant electronic database systems.
• Promptly respond to inquiries from patients, clinicians, and medical staff.
• Perform outreach calls to patients as required.
• Accurately document patient data using registry-specific case report forms (CRFs).
• Timely review and resolve queries related to CRFs.
• Prepare daily clinic schedules by identifying appointment types and readying patient charts, including pre-registering and screening for program eligibility.
• Manage patient registrations and report any issues to the HOC Director.
• Escalate significant problems regarding study sites or patients appropriately.
• Deliver excellent customer service internally and externally, ensuring concerns are addressed before completing interactions, and assist other departments when necessary.
• Perform additional related duties as assigned.

Qualifications and Experience

• High school diploma or equivalent mandatory.
• At least one year of healthcare experience required.
• Bachelor’s degree in life sciences or a related discipline is highly preferred.
• Experience in medical office settings is a plus.
• Strong customer service skills necessary.
• Familiarity with EMR/EHR systems preferred.
• Prior authorization experience is advantageous.
• Required experience in data entry.
• Bilingual capabilities in English and Spanish are preferred.
• May require travel using personal vehicle.
• Work hours and location may be subject to change.

Physical Demands

• Requires fine finger dexterity for tasks such as typing and handling small objects.
• Frequent verbal communication to convey detailed information clearly and quickly.
• Ability to hear normal conversation and information accurately.
• Regular use of wrists, hands, and fingers for repetitive movements.
• Average visual acuity needed for document inspection and preparation.
• Predominantly sedentary work with prolonged sitting; ability to lift items up to 25 lbs occasionally.