Community Manager

About Envision MENA

Envision MENA partners strategically with brands to foster sustainable and structured growth throughout the region. Its expertise encompasses crafting comprehensive marketing ecosystems that link brand positioning to measurable business outcomes. The company's services include strategy development, brand management, social media, public relations, production, and media, all driven by a conviction that clarity yields results. Through the integration of data analytics, creative storytelling, and market intelligence, Envision MENA creates compelling narratives that engage audiences across digital and physical platforms. The emphasis is on building lasting brand legacies beyond transient marketing campaigns.

Role Overview

The Community Manager role, based in Jeddah, operates on a hybrid model offering some flexibility for remote work. This full-time position entails developing and maintaining vibrant online and offline brand communities for clients. Key responsibilities include overseeing social media platforms, engaging with community members by responding to queries and comments, moderating conversations to align with brand values, and ensuring prompt communication. Collaboration with marketing, creative, and strategy teams is essential to plan content schedules, support promotional campaigns, collect audience insights, and generate reports on community sentiment and engagement metrics. Additionally, the manager will identify and execute community-driven events and partnerships to bolster brand loyalty and advocacy.

Qualifications and Skills

• Expertise in community management and social media platforms, including engagement strategies and moderation skills.
• Experience in planning and implementing content alongside creative teams, with a focus on tone and storytelling.
• Proficiency with social listening tools and analytics to monitor community feedback and quantify performance outcomes.
• Strong interpersonal and communication abilities to effectively liaise with community members, influencers, partners, and internal teams.
• Organizational aptitude to manage multiple social channels, campaigns, and community projects simultaneously.
• Knowledgeable about digital marketing, brand management, and integrated campaigns targeting the MENA market.
• Ability to work effectively in a hybrid environment combining in-office presence in Jeddah with remote work.
• Bachelor's degree in Marketing, Communications, Media, or a related discipline, or equivalent relevant experience.
• Fluent in English with advanced written communication; Arabic language skills are strongly advantageous.
• Previous community management or related experience within agencies or brands is preferred.