eCommerce Executive

Overview

The eCommerce Executive plays a pivotal role in managing and optimising ThruDark's online store daily operations. Collaborating closely with the eCommerce Manager, this position ensures all digital tasks, from setting up products to implementing campaigns, are executed with precision, engagement, and in line with the brand’s premium image.

This role balances technical meticulousness with creative implementation, ensuring every site interaction upholds ThruDark's high standards and delivers an outstanding customer journey.

Responsibilities

• Create, update, and maintain accurate and consistent product listings in Shopify, including data, images, and tags.
• Support visual merchandising efforts to align collection pages with product launches, seasonal themes, and sales targets.
• Develop and manage campaign and landing pages using Shopify and related CMS platforms.
• Perform routine quality assurance checks to verify brand standards are met for content, links, and assets.
• Assist in setting up, testing, and managing promotions such as bundles and gift-with-purchase offers.
• Work collaboratively with the marketing team to ensure product launches, PR activities, and new ranges are effectively showcased online.
• Generate and publish SEO-optimised content according to the content calendar, coordinating with external agencies for SEO execution.
• Help maintain consistent brand storytelling and tone across all ecommerce materials.
• Support ecommerce metric reporting and provide analytic insights for weekly trading meetings.
• Contribute to ad-hoc ecommerce projects, feature introductions, and website updates as needed.
• Assist with daily website operations to ensure seamless functioning.

Requirements

• Experience in eCommerce or digital content roles, preferably within fashion, retail, or lifestyle sectors.
• Proficiency with Shopify or comparable eCommerce platforms.
• Experience handling large datasets, preferably using Matrixify.
• Solid knowledge of digital merchandising principles and SEO strategies.
• Comfortable using Google Sheets or Excel for managing data and workflows.
• Excellent communication skills coupled with keen attention to detail.
• Highly organised with the ability to juggle multiple projects and deadlines.
• Collaborative and proactive attitude with strong ownership and accountability.
• Adaptable to shifting priorities and flexible work demands.

Benefits

• Join a passionate, friendly, and motivated team.
• Quarterly contributions toward ThruDark kit.
• Access to current technology and software required for the role.
• Starter kit provided from day one.
• Flexible work hours and options for hybrid working.
• Enhanced pension scheme supporting self-sacrifice.
• Frequent team events and social outings.
• Onsite gym facility for personal use.
• Private medical insurance for health and wellbeing support.
• Life assurance and critical illness coverage providing peace of mind.