Inside Sales Executive

Job Overview

Petro Industech Private Limited is seeking a driven and proactive Inside Sales Executive based in Delhi-NCR. The role involves lead generation, converting inquiries into sales, establishing strong customer connections, and supporting the sales team to meet targets primarily through phone, WhatsApp, email, and CRM follow-ups.

Key Duties

• Manage inbound and outbound sales communications.
• Identify potential clients and develop new business opportunities.
• Assess customer needs and suggest appropriate products.
• Prepare and deliver quotations to customers.
• Track and follow up on pending quotations and inquiries.
• Convert prospective leads into confirmed sales orders.
• Maintain regular interaction with dealers, distributors, retailers, and customers.
• Log customer interactions in CRM/ERP systems.
• Coordinate among dispatch, accounts, and production departments to ensure seamless order processing.
• Handle basic customer inquiries and resolve complaints effectively.
• Accomplish monthly sales targets and key performance indicators (KPIs).
• Foster long-lasting customer relationships to encourage repeat business.
• Prepare daily sales and activity reports.

Candidate Profile and Requirements

• Excellent verbal and written communication abilities.
• Strong negotiation and persuasion skills.
• Effective follow-up and relationship management capabilities.
• Basic proficiency in MS Excel, Word, and Google Sheets.
• Experience with CRM software is advantageous.
• Ability to perform well under pressure and meet ambitious sales targets.
• Positive mindset coupled with solid problem-solving aptitude.
• Graduate in any field; MBA or Marketing background preferred.
• Fresh graduates with strong communication skills are encouraged to apply.
• Preferred experience includes 1 to 3 years in Inside Sales, Tele Sales, B2B Sales, or Customer Relationship Management.

Preferred Industry and Experience

• B2B Sales environment.
• Experience in Manufacturing sector.
• Exposure to Building Materials, Hardware, Sanitary, or Bath Accessories industries.
• Handling distributors and dealers.

Performance Indicators

• Daily number of calls made.
• Qualified leads generated.
• Quotations provided to customers.
• Follow-up rates on outstanding inquiries.
• Conversion rate from leads to sales.
• Monthly sales revenue targets.
• Customer retention statistics.
• Accuracy of CRM updates.
• Timely responses to customer queries.

Work Schedule

Monday through Saturday, 10:00 AM to 7:00 PM.

Compensation and Benefits

• Competitive monthly salary ranging from 15000 to 20000 INR.
• Incentives based on performance.
• Opportunities for professional growth and career advancement.
• Access to professional sales training.
• Supportive and collaborative workplace culture.

Ideal Candidate Traits

• Excellent interpersonal and communication skills.
• Self-driven and motivated to reach targets.
• Confident in managing client interactions.
• Strong organizational and time management abilities.
• Capability to multitask and prioritize efficiently.
• Eager to learn new products and sales methodologies.