MH Auditor

About the Role

We seek a meticulous Quality Auditor responsible for conducting comprehensive quality inspections at Delivery Hubs (DHs) and Fruits & Vegetables (FnV) Mother Hubs (MHs). This role requires performing detailed process audits, identifying procedural deviations, managing corrective action plans, ensuring SOP compliance, and facilitating ongoing improvements in operations. Extensive travel to assigned hub locations is expected.

Primary Responsibilities

• Execute quality audits covering inbound, storage, and outbound processes following a predefined audit schedule.
• Carry out Process Audits, Audit Quality Reviews (AQR), and Daily Quality Reviews (DQR) with strict timeliness and accuracy.
• Detect and document non-conformities and procedural gaps with evidential support and conduct root cause analyses.
• Prepare comprehensive audit reports emphasizing key findings, patterns, and critical issues.
• Collaborate with Operations and Quality teams to facilitate prompt closure of non-conformities (NCs) and oversee CAPA implementations.
• Monitor aging NCs to ensure resolution within designated timelines.
• Verify adherence to SOPs, quality benchmarks, food safety standards, and compliance with regulatory frameworks.
• Highlight compliance shortfalls and operational risks, proposing necessary corrective and preventive measures.
• Maintain thorough records including audits, CAPA trackers, and other relevant documentation.
• Provide periodic updates regarding audit progress, compliance status, and NC trends to supervisory management.
• Deliver on-the-job training and refresher coaching during audits to enforce standards and promote continuous improvement.
• Enhance process excellence by recommending and sharing best practices to reinforce standardization across hubs.

Candidate Requirements

• Applicants should be graduates with a strong attention to detail.
• Willingness to undertake frequent travel across designated locations.
• Familiarity with conducting process and quality audits, including root cause analysis techniques.
• Proficiency in documenting findings and preparing detailed reports.
• Ability to collaborate effectively with cross-functional teams to drive compliance and corrective actions.

Skills Preferred

• Quality auditing and process compliance expertise.
• Root cause analysis competency.
• Proficient in audit reporting and documentation.
• Knowledge of warehouse and delivery hub operations.
• Strong organizational and communication abilities.

Eligibility

Open to any candidates who have completed graduation.