Order Entry Specialist

About Tech-Quip

Tech-Quip Inc is a representative and distributor specializing in instrumentation, analyzers, and related products. They provide high-quality solutions from top global manufacturers to ensure reliability and advanced performance.

Key Responsibilities

• Enter customer purchase orders accurately according to specifications using company and supplier software systems.
• Verify stock availability and estimated shipping dates to coordinate order fulfillment.
• Prioritize and expedite orders to comply with customer deadlines.
• Maintain clear and professional communication with team members, other departments, customers, and suppliers promptly.
• Procure products from vendors as required.
• Provide support to outside sales representatives.
• Handle incoming phone calls and direct them appropriately.
• Manage and respond to emails, ensuring timely follow-ups.
• Deliver outstanding customer service at all interactions.
• Adhere to company policies and maintain satisfactory attendance records.
• Perform assigned administrative and clerical tasks effectively.

Qualifications

• Proficiency in Microsoft Office applications.
• Accurate and efficient data entry skills.
• Excellent verbal and written communication abilities.
• Capacity to absorb and remember large volumes of information.
• Strong team collaboration skills and adaptability.
• Demonstrated professionalism and strong work ethic.
• Ability to operate effectively under pressure.
• Minimum of 2 years experience in customer service or data entry roles.
• Available to work full-time onsite at 11711 Playa Ct, Houston, TX 77034.

Benefits

• Competitive salary package.
• 401K retirement plan including 4% company contribution match.
• Comprehensive insurance coverage including medical, dental, vision, life, and disability benefits.
• Paid time off including vacation, holidays, and sick leave.