Procurement Operations Manager

Role Overview

We are seeking a seasoned Operations Manager to lead the Procurement team at a renowned organization. This role demands extensive experience in procurement processes and strong leadership capabilities.

Key Duties

• Oversee comprehensive procurement operations including helpdesk management.
• Manage purchase requisition and purchase order workflows and the Procure-to-Pay (P2P) cycle utilizing SAP modules (MM/P2P).
• Drive vendor evaluation processes, request for quotation (RFQ) and request for proposal (RFP) activities, contract negotiations, and vendor onboarding procedures.
• Supervise invoice processing, ensure accurate three-way matching between purchase order, goods receipt, and invoice, handle dispute resolutions, and guarantee timely vendor payments.
• Maintain and update dashboards, key performance indicators (KPIs), and performance reports using advanced Excel and PowerPoint skills.
• Manage relationships with stakeholders and clients, ensuring compliance with service level agreements (SLAs).
• Address escalations promptly and implement both corrective and preventive strategies.
• Lead, mentor, and develop the procurement operations team, emphasizing productivity enhancement and adherence to compliance standards.

Qualifications and Experience

• A minimum of 12 to 15 years of relevant experience in procurement operations or shared services.
• In-depth expertise in SAP, particularly in MM/P2P modules.
• Proven track record in people leadership and team management.
• Advanced skills in Excel and PowerPoint for reporting and dashboard creation.
• Strong capability in vendor and client management as well as handling escalations.