Sales Coordinator

About the role

This position sits within the Commercial / Sales Support team and works closely with Sales Team / Management. It is a full-time, on-site coordination role in a manufacturing environment, focused on keeping customer communication, internal follow-ups, and commercial records organized.

The organization manufactures tube mill and pipe production machinery. The selected candidate will act as a key link between customers and internal teams such as engineering, production, accounts, and purchase, ensuring that commercial processes move smoothly and nothing is missed.

Working schedule

Working hours are 9:00 AM to 6:30 PM, Monday through Saturday.

Key responsibilities

The role involves managing routine commercial communication, tracking customer and order updates, coordinating across departments, and maintaining accurate records and documentation.

• Respond to enquiries, prepare quotations, confirm orders, and handle follow-ups in a timely and professional manner.
• Coordinate with engineering, production, and accounts teams to support smooth order processing and customer satisfaction.
• Keep client communications, offers, purchase orders, and order status records current and well organized.
• Monitor pending enquiries and open orders and follow up regularly so important tasks do not get overlooked.
• Assist with commercial paperwork such as quotations, proforma invoices, and order acknowledgements.
• Maintain a clear filing system for commercial documents in digital and/or physical form.
• Raise delays, concerns, or issues to the relevant team or management without waiting.
• Work with transporters and courier partners for quotations and dispatch coordination.

Required qualifications and skills

A graduate or diploma holder from any discipline can apply, including streams such as B.Com, B.A., B.Sc., or equivalent.

• Strong command of written and spoken English is essential.
• Ability to take ownership, use practical judgment, and work with common sense.
• Professional communication skills for both customer interaction and internal coordination.
• Good organization and attention to detail with the ability to handle multiple tasks at once.
• Comfort with MS Office tools, including Word, Excel, and email.
• Reliable, punctual, and capable of working independently with limited supervision.
• Prior exposure to sales coordination, commercial support, or customer service in a manufacturing or industrial setting is helpful but not compulsory.

What the company offers

This is a stable, long-term opportunity in a structured manufacturing setup. The role offers close collaboration with cross-functional teams and broad exposure to commercial operations. Compensation will be aligned with the candidate’s qualifications and experience.

Additional information

Company: Rollform Equipment

Location: Noida, India

Employment type: Full-time

Eligibility: Any graduate may apply

Compensation: INR 2,00,000 to 6,00,000 per year