Software Engineer - Product Sizing and Packaging

About the Role and Team

This position is for a Software Engineer within the Product Sizing and Packaging (PSP) unit. The PSP team is tasked with tailoring infrastructure architectures to optimally fulfill the workload demands of Splunk Enterprise Cloud customers.

We seek an eager and innovative full-stack engineer dedicated to collaborating closely with product owners and designers. Your focus will be on creating and maintaining a collection of internal and external customer-facing Splunk applications and services that gather, analyze, visualize data, and deliver architecture tailored to client requirements. Participation in an on-call rotation to manage critical customer incidents outside normal hours is required to minimize service disruption and quickly resolve issues.

Key Responsibilities

• Drive enhancements of modern, interactive user interfaces using React for both internal and external Splunk applications and services.
• Develop and manage features and APIs aimed at delivering new value to customers.
• Construct backend solutions that translate customer subscription information into precise cloud infrastructure recommendations and inputs for automated deployment.
• Break down complex tasks into achievable steps to streamline team efforts.
• Identify opportunities to improve team workflows by refining existing tools and processes to increase efficiency.
• Engage actively in design discussions and conduct code reviews promoting collaborative development.
• Provide assistance with critical incidents and customer sessions through an on-call rota to grasp needs and overcome challenges.

Required Qualifications

• Bachelor’s degree in Computer Science or a related technical field plus five or more years of experience; alternatively, a Master’s degree with at least four years of experience, or equivalent hands-on practice.
• Strong abilities in frontend and backend development with proficiency in languages and tools such as Go, Python, React, and Node.js.
• Experience designing, building, and maintaining microservices architecture.
• Practical knowledge of cloud platforms including AWS, GCP, or Azure, alongside containerization with Docker, and orchestration using Kubernetes.
• Effective communication skills, capable of collaborating across diverse teams and translating complex concepts into actionable plans.

Preferred Qualifications

• Expertise managing critical and high-visibility customer-facing issues and incidents.
• Proven track record in optimizing development workflows and enhancing team processes.
• Ability to simplify intricate technical demands into manageable, high-quality outcomes.

About Cisco

Cisco leads innovation in connecting and protecting organizations through the evolving AI landscape and beyond. With over 40 years of pioneering experience, Cisco creates solutions that seamlessly integrate humans and technology across both digital and physical environments, delivering exceptional security, insight, and visibility across the entire digital footprint.

Backed by a vast technological foundation and a global team of experts, Cisco offers boundless opportunities for growth and meaningful impact through teamwork and empathy, affecting change on an international scale.

Join Cisco, where your contributions fuel our global power and innovation.