Accommodation Assistant

About Carton House

Embark on a prestigious career path at Carton House, a distinguished five-star resort and the sole Fairmont Hotel in Ireland. We foster a work environment grounded in fairness, inclusivity, and career development, providing exceptional service that creates lasting guest memories.

Role Overview

We are seeking committed part-time Accommodation Assistants to enhance our Accommodation Team's efforts.

Key Responsibilities

• Maintain a professional appearance and warmly welcome guests upon arrival and departure.
• Handle and safely store chemicals adhering strictly to COSHH regulations.
• Ensure thorough cleaning of floors, carpets, tiles, and corridors to prescribed standards.
• Perform routine cleaning tasks weekly, monthly, and annually as directed.
• Anticipate and meet guest needs proactively to elevate service quality and surpass expectations.
• Support and promote resort services and products, capitalizing on sales opportunities.
• Consistently strive to enhance guest satisfaction and overall experience.

Candidate Profile

• Possess strong interpersonal skills with enthusiasm, energy, and passion for hospitality.
• Have a sound understanding of hotel operations.
• Demonstrate excellent verbal and written English communication skills.
• Hold prior experience in a comparable hospitality role.
• Be flexible and willing to work various shifts as required.

Benefits

• Join the extensive global Accor hospitality network.
• Receive an employee benefit card granting discounted rates across Accor Hotels worldwide.
• Earn a €250 Refer-a-Friend bonus.
• Access ongoing learning and professional development resources.
• Avail of the Employee Assistance Programme.
• Enjoy a supportive team culture with regular team-building and social events tied to an Awards and Recognition Programme.
• Meals and uniform provided during shifts.
• Free parking available on-site.
• Receive training both on the job and through organized seminars with internal and external experts.

Data Privacy

Applications and CVs will be securely retained for up to 12 months. Applicants wishing to withdraw consent for their data retention post-application process are encouraged to notify us accordingly.

We welcome your interest and look forward to your application.