Porter

About the Company

Located in the heart of Auckland’s Central Business District, Mövenpick Hotel Auckland offers an exceptional setting, vibrant food and beverage experiences, including the BODA Restaurant which uniquely combines New Zealand produce with bold Korean tastes. The hotel features 207 beautifully designed rooms blending modern comfort with Swiss hospitality.

Job Role Overview

As a Porter, you will play a vital role in delivering an exceptional guest experience by warmly welcoming visitors and providing assistance with their luggage and requests in a professional manner. You will serve as the identifiable point of contact for guests in the lobby and offer helpful information regarding directions, local amenities, and transportation options.

Key Responsibilities

• Greet guests and visitors warmly, creating a friendly and welcoming atmosphere.
• Maintain a visible presence in the hotel lobby to assist guests efficiently.
• Assist with transferring, storing, and handling guests’ luggage and belongings.
• Park and retrieve guests’ vehicles as needed.
• Respond promptly and courteously to guest inquiries and requests.
• Provide directions, local area information, and transportation assistance.

Candidate Qualifications

• Fluent spoken English skills.
• Possession of a New Zealand driver’s license (restricted or full).
• Ability to drive both automatic and manual vehicles is advantageous.
• Availability to work on a rotating roster that covers all seven days, including weekends, public holidays, and morning and night shifts.
• Physical fitness to lift at least 30 kilograms.
• Well-groomed and professional appearance.

Additional Information and Benefits

Mövenpick Hotel in partnership with Accor offers a rewarding work environment with a variety of employee benefits designed to support your growth and enjoyment in the role. These include:

• Access to Accor Academy programs such as "Learn your Way" and "Typsy" for continuous learning and earning.
• Special Heartist benefits including discounted food and beverage and accommodation worldwide.
• Uniform dry-cleaning services.
• A diverse and inclusive workplace culture.
• Parental leave schemes.
• Employee assistance programs for support.

Diversity and Inclusion Commitment

The company is dedicated to fostering an inclusive environment by recruiting and promoting diverse talent. Reasonable adjustments can be arranged during the recruitment process upon request to support candidates.

Invitation

If you are passionate about hospitality, eager to care for guests, and ready to challenge yourself, consider joining Mövenpick Hotel and become a proud Heartist®.