Chat Support Executive

Position Overview

Skillroom India Pvt. Ltd. is seeking a Chat Support Executive to join their team at the Noida Sector 62 office. This role primarily involves providing international email support with a partial focus on voice communications in an international environment.

Work Details

• Location: Noida Sector 62 (on-site).
• Five working days per week.
• Shift timings follow a rotational schedule.

Compensation

• Monthly in-hand salary: ₹40,000.
• Total annual cost to company (CTC): ₹5.55 lakhs.

Job Responsibilities

• Manage approximately 80% of communications via email support.
• Handle about 20% of international voice support tasks.

Candidate Requirements

• At least one year of experience handling international voice processes is required.
• Strong proficiency in written and verbal English communication.
• Ability to comfortably work with both email and voice support channels.
• Preference for candidates who are available to join immediately.

Benefits and Opportunities

• Promising prospects for career advancement.
• Exposure to a diverse international work environment.