Customer Support Executive

Job Overview

We are seeking a Customer Support Executive proficient in English and Kannada for chat-based assistance. This role involves engaging with customers via chat to address inquiries and provide relevant information efficiently.

Primary Duties

• Address customer questions promptly and professionally through chat platforms.
• Offer precise details about products, services, and organizational policies.
• Manage and resolve customer complaints, escalating complex issues when required.
• Ensure outstanding customer satisfaction by delivering quality service consistently.
• Document customer interactions and update necessary information within internal systems.

Qualification and Skills

• Proficient written communication abilities in both English and Kannada.
• Basic computer literacy including typing competence.
• Educational credentials must be at least PUC/12th grade pass, Diploma, or Graduate.

Additional Information

This position is based in Bengaluru, India, and does not mandate graduation as a minimum qualification. Applicants are encouraged to submit their resumes to the provided contact.