- 经验
- 任何
- 薪水
- INR 900,000 – INR 1,400,000 / year
- 职位空缺
- 1
- 发布
- 3小时前
- 工作模式
- 在办公室
- 学历
- 任何毕业生
- 合格
- Any graduate can apply for this role.
- 恢复
- 需要申请
你的工作地点
职位描述
About the Company
Em Sol Co In is an international BPO company based in Gurugram, India, specializing in customer service operations.
Job Responsibilities
- Analyze and manage Client Service Level Agreements (SLAs) to ensure compliance and performance.
- Drive maximization of revenue generation through efficient operations.
- Lead the selection, training, development, and performance management of direct reports and their teams.
- Foster strong relationships with client partners to promote business growth and collaboration.
- Provide leadership and guidance to team members, ensuring high performance standards.
- Conduct regular one-on-one meetings with direct reports to assess and improve performance.
- Oversee key operational areas including Anti-Money Laundering (AML), Suspicious Activity Reports (SAR), fraud detection, and transaction monitoring.
Additional Information
Interested candidates can contact via phone at 9716551077 or share their CV with mamta@emsol.co.in.
Eligibility
Applicants must be graduates in any discipline.