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Senior Operations Manager

Aditya Birla Capital

Maharashtra, India · 全职

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1
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21 小时前
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在办公室
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职位描述

Overview

This position involves managing and optimizing channel and vendor partnerships, overseeing stakeholder relationships, and leading a team to support operational excellence aligned with Aditya Birla Capital's strategic objectives in Maharashtra, India.

Channel and Vendor Onboarding

  • Efficiently onboard and manage channel partners and vendors by implementing streamlined procedures that strengthen partnerships and drive mutual benefits.
  • Collaborate with various departments and designated team members to ensure adherence to prescribed onboarding protocols.
  • Partner with IT teams to digitize onboarding and related processes to enhance operational efficiency.
  • Maintain alignment of all processes with organizational objectives, compliance standards, and industry best practices.
  • Drive continuous improvements and adjustments to simplify onboarding and elevate satisfaction levels.

Stakeholder Engagement

  • Build and sustain robust relationships with vital stakeholders to ensure alignment with company goals and foster collaborative environments.
  • Identify and prioritize stakeholders based on their influence and impact on organizational success and growth.
  • Devise and execute strategic engagement plans for varied stakeholder groups, including communication tactics and involvement in key initiatives.
  • Collaborate across business units to comprehend data needs and deliver insights customized to their requirements.
  • Employ conflict resolution strategies proactively to preserve positive relations and mitigate disruptions.
  • Monitor key performance indicators regularly and provide reports to leadership highlighting achievements and areas that require improvement.

Team Leadership

  • Provide mentorship, operational leadership, and technical guidance to foster a skilled and capable team.
  • Conduct ongoing performance evaluations and offer constructive feedback to support employee development.
  • Organize regular individual and group meetings to discuss challenges, solicit feedback, and deliver necessary guidance.

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