Dudhat Namrata

About

Customer-focused Software Support Executive with over 2 years 6 months of experience in software troubleshooting, client support, and quality assurance collaboration. Experienced in improving response times, supporting onboarding, and creating user documentation to enhance customer experience.

Experience

• Software Support Executive
  Dove Soft Limited
  Mar 2025 – Present
• Software Support Executive
  Indian InfoTech private limited
  Apr 2024 – Mar 2025
• Software Support Executive
  visual Info Soft Privet ltd.
  Oct 2023 – Mar 2024
• Project Management
  Rushabh Infrastructure Services
  Oct 2022 – Mar 2023

Education

• MSc IT
  Indus University
  Information Technology · Jun 2022 – Jul 2024
• Bachelor of Computer Application
  Glorious Collage
  Computer Application · May 2019 – Jul 2023
• High School
  Girls High School
  May 2018 – Apr 2019
• Secondary
  Swaminarayan Gurukul
  Apr 2016 – May 2017

Skills

• Communication
• Leadership
• Time Management
• Problem Solving
• Typing

🎯 Hobbies & interests

• Programming
• Reading
• Writing
• Photography
• Learning