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Dudhat Namrata

Software Support Executive · Customer-focused Technical Support Professional

Ahmedabad, Gujarat, India

@namrata_dudhat14

0 followers

About

Customer-focused Software Support Executive with over 2 years 6 months of experience in software troubleshooting, client support, and quality assurance collaboration. Experienced in improving response times, supporting onboarding, and creating user documentation to enhance customer experience.

Experience

  • Software Support Executive
    Dove Soft Limited
    Mar 2025 – Present
  • Software Support Executive
    Indian InfoTech private limited
    Apr 2024 – Mar 2025
  • Software Support Executive
    visual Info Soft Privet ltd.
    Oct 2023 – Mar 2024
  • Project Management
    Rushabh Infrastructure Services
    Oct 2022 – Mar 2023

Education

  • MSc IT
    Indus University
    Information Technology · Jun 2022 – Jul 2024
  • Bachelor of Computer Application
    Glorious Collage
    Computer Application · May 2019 – Jul 2023
  • High School
    Girls High School
    May 2018 – Apr 2019
  • Secondary
    Swaminarayan Gurukul
    Apr 2016 – May 2017

Skills

🎯 Hobbies & interests

  • Programming
  • Reading
  • Writing
  • Photography
  • Learning

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