About
Customer-focused Software Support Executive with over 2 years 6 months of experience in software troubleshooting, client support, and quality assurance collaboration. Experienced in improving response times, supporting onboarding, and creating user documentation to enhance customer experience.
Experience
-
Software Support ExecutiveDove Soft LimitedMar 2025 – Present
-
Software Support ExecutiveIndian InfoTech private limitedApr 2024 – Mar 2025
-
Software Support Executivevisual Info Soft Privet ltd.Oct 2023 – Mar 2024
-
Project ManagementRushabh Infrastructure ServicesOct 2022 – Mar 2023
Education
-
MSc ITIndus UniversityInformation Technology · Jun 2022 – Jul 2024
-
Bachelor of Computer ApplicationGlorious CollageComputer Application · May 2019 – Jul 2023
-
High SchoolGirls High SchoolMay 2018 – Apr 2019
-
SecondarySwaminarayan GurukulApr 2016 – May 2017
Skills
🎯 Hobbies & interests
- Programming
- Reading
- Writing
- Photography
- Learning