L2 Application Support Engineer

Candidate Profile

• Demonstrated proficiency in Java programming, debugging, SQL querying, and troubleshooting techniques.
• Hands-on experience providing production support at Level 2 or Level 3.
• Capable of managing critical banking applications and responding effectively to priority one incidents.

Technical Skills

• Expertise in Core Java, Spring Boot framework, Microservices architecture, and Hibernate ORM.
• Proficient in writing SQL queries with emphasis on optimization and performance tuning.
• Working knowledge of Kafka messaging system including transactions.
• Experience with exception management and securing APIs through authentication and authorization mechanisms.

Platforms and Tools

• Experience using monitoring and log analysis tools such as Splunk and Kibana.
• Familiarity with DevOps tools including Jenkins and container orchestration platforms like OpenShift or Kubernetes at a basic to intermediate level.
• Knowledge of MariaDB or other relational database management systems.

Functional Expertise

• Background in Core Banking systems and their operations.
• Understanding of transaction processing workflows and the criticality of applications.
• Basic knowledge of interest computation methodologies for Savings and Current accounts.

Additional Skills

• Insight into ACID properties related to database transactions.
• Appreciation of scalability concepts including vertical and horizontal scaling.
• Competency in designing, analyzing, and debugging distributed systems.
• Strong analytical problem-solving abilities and effective communication skills.