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Relationship Officer

Granite World

Raipur, Chhattisgarh, India • Vollzeit

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Erfahrung
Beliebig
Gehalt
INR 15,000 – INR 30,000 / month
Stellenangebote
1
Veröffentlicht
vor 6 Stunden
Arbeitsmodus
Im Büro
Wieder aufnehmen
Bewerbung erforderlich

Wo Sie arbeiten werden

Stellenbeschreibung

Overview

Granite World is seeking a dedicated Relationship Officer to manage and nurture client connections in Raipur, Chhattisgarh. The role involves serving as the main contact point for assigned clients, addressing their needs, and ensuring top-level service quality.

Key Responsibilities

  • Develop and sustain strong, long-lasting relationships with your allocated clients.
  • Serve as the primary liaison for clients, guaranteeing prompt and effective communication and assistance.
  • Gain a thorough understanding of client preferences and requirements to tailor personalized solutions.
  • Collaborate with internal departments to provide uninterrupted service delivery.
  • Actively seek opportunities to boost client satisfaction and ensure retention.
  • Address client issues, complaints, or escalations with professionalism and efficiency.
  • Keep detailed and accurate documentation of client interactions and relationship history.
  • Perform consistent follow-ups and relationship assessments.
  • Maintain confidentiality and uphold professional standards in all client interactions.
  • Ensure accurate upkeep of important personal data such as Date of Birth and Anniversary.

Compensation

This position offers a monthly salary range between 15,000 and 30,000 INR.

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