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Customer Support Executive
Ahmedabad, Gujarat, India · Full Time
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- Experience
- Any
- Salary
- INR 15,500 – INR 18,000 / month
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- 12th pass
- Eligibility
- Candidates who have completed 12th standard or higher are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
RKN Business Solutions is seeking candidates for the role of Customer Support Associate focused on Domestic Voice Process within the e-commerce sector. The position is based in Nehru Nagar, Ahmedabad and requires candidates to handle phone-based customer service interactions related to e-commerce products.
Responsibilities
- Respond to customer inquiries via phone calls regarding e-commerce products and services.
- Provide timely resolutions for basic queries raised by domestic Indian customers.
- Effectively address consumer issues and offer appropriate solutions.
- Participate in rotational shifts as required by the company.
- Maintain clear and professional communication at all times.
Requirements
- Minimum education qualification of 12th grade pass or higher.
- Good communication skills are essential.
- Willingness to work in shifts that rotate periodically.
Compensation
The salary offered ranges from INR 15,500 to INR 18,000 per month.
Skills
Work styles they’re looking for
Effective Communication
Adaptability
Problem Solving